Problems sending gmail with Chrome extention | Help Center

Problems sending gmail with Chrome extention

PRO

joaquinmari 09/05/2013 18:05

Platform:WebCompleted

Hi,

I don't manage to send emails to doit.im inbox with Chrome extention. Please have a look at de sreenshot in order to see what I see when I try to do it.

Thanks in advance.

screenshot.jpg

michelle1987 post on 09/06/2013 01:36#1

PRO

@joaquinmari

Hello,

Please right click the Doit.im icon at upper right and select "Option" to check if you check on the checkbox in front of "Gmail".(See in the attach file 1)

Open an email in your Gmail account and you will see an "Add to Doit.im" icon. (See in attach file 2)

Click the "Add to Doit.im" icon and the email you are viewing now will go to Doit.im Inbox.

Shall you need any other help or have additional questions, Please do not hesitate to contact us.

Thanks for your support on Doit.im

1.png

2.png
joaquinmari post on 09/07/2013 10:03#3

PRO

Thanks Michelle. I see. It only works when you open te message in a new page.

Ther is still one problem; When I click in the link that appears in the task, it sends me to an empty page (not to the original mail).

Any idea?

Thanks!
michelle1987 post on 09/09/2013 01:12#4

PRO

This is a private comment.
joaquinmari post on 09/09/2013 13:25#5

PRO

It happens with all the mails I send to doit.im using the extention.
When I click on the link generated inside the doit.im task, it sends me to a an empty white page in the browser.
michelle1987 post on 09/10/2013 06:57#6

PRO

@joaquinmari

Was the link generated inside the Doit.in task in the following format?
https://mail.google.com/mail/u/0/?shva=1#inbox/xxxxxxxxxxxxxx

Sorry for any inconvenience.
joaquinmari post on 09/10/2013 11:39#7

PRO

This is a private comment.
michelle1987 post on 09/11/2013 09:54#8

PRO

This is a private comment.
joaquinmari post on 09/12/2013 13:40#9

PRO

This is a private comment.
michelle1987 post on 09/13/2013 08:45#10

PRO

This is a private comment.
joaquinmari post on 09/13/2013 10:01#11

PRO

Ok so the Chrome extention doesn't send gmail to Doit.im?

It's not the only problem I'm having with this extention.

If I select a page or a text in chrome and try to ad it to Doit, a message askin mi to login in Doit appear (and I´m logged)
michelle1987 post on 09/14/2013 12:00#12

PRO

@joaquinmari

Please do as follows:
1. Logout and relogin Doit.im Chrome extension.
2. Refresh the chrome where you want to select a page or a text to add into Doit.im.
3. Re-select a page or a text in Chrome and add it to Doit.im.

If you have further problems about it. Please feel free to contact us.

Thanks for your feedback.
joaquinmari post on 09/18/2013 12:04#13

PRO

Hi Michelle.

The extention still doesn't work.
Please have a look at the attached sreenshot.

Thanks.

screenshot.jpg
michelle1987 post on 09/19/2013 03:42#14

PRO

@joaquinmari

We will look into it ASAP.

So Sorry for the inconvenience.
michelle1987 post on 09/22/2013 01:01#15

PRO

@joaquinmari

Hello,

When the problem happens, please re-login and then refresh the webpage to have a try.

We apology for the inconvenience that caused to you.
joaquinmari post on 09/22/2013 10:11#16

PRO

It doesn't work.
Don't bother Michelle. I'm not going to use the extention.
michelle1987 post on 09/23/2013 10:12#17

PRO

@joaquinmari

We feel so sorry for it and will go on tracking this issue. If you have any new info about it, please let us know.
joaquinmari post on 09/23/2013 12:31#18

PRO

OK thanks Michelle
michelle1987 post on 09/24/2013 01:10#19

PRO

@joaquinmari

It's our pleasure. Any more questions, please feel free to tell us.