Unserious | Help Center

Unserious

PRO

Filichkin 09/20/2013 09:11

Platform:AllCompleted

It is outrageous to give a pro status for a month (without noticing it) and then - when you finally made a lot of work - make an announcement that you have to pay to use it on.
I think it is ultimatly unserious for such a company to have "drug distribution" marketing and please for handouts.

Folke post on 09/20/2013 12:05#1

PRO

@Filichkin - I disagree:

I think the information given by Doit was perfectly clear; there was no confusion whatsoever.

Further, it is a very common practice to let customers try for free. (I have no idea if this is also true in the drug business, but if you say so ...)
Filichkin post on 09/23/2013 07:23#3

PRO

@Folke I understood that there are two variations of the app. And I thougth that the variation of the app I installed was totally free. But it turned out that it was not. And there was no notice about it. It is hiding in settings. Do you disagree?
I like Doit.im very much and I think that it is a best product in its class. But why don't you put "PRO" label on the head of the page?
Filichkin post on 09/23/2013 07:53#4

PRO

@Folke I sincerely apologize for my post full of emotions. It's because of I was really hard looking for appropriate application. And then after several days of my transition from one device to another and searching for product I was really messed and confused. I’m very ashamed. I really don’t want you to take my words personally.
You have done great work, built a great app and I have to thank you for it.
Folke post on 09/23/2013 09:08#5

PRO

@Filichkin - I do not work for Doit, I am just a fellow user, just like you :-)

Maybe Doit could make the information even clearer - it never hurts to be crystal clear, but I can promise you that it was already clear enough for me. I understood straight away what they meant - maybe because I sign up for similar deals quite often; it is very common.

I am sorry to hear that you are disappointed. The main difference, in my opinion, is the constant sync vs daily sync to the iPhone. So I paid up my $20, but if you use mainly one device, you might be able to survive with just a daily sync.
michelle1987 post on 09/23/2013 09:12#6

PRO

@Filichkin

Glad to hear that Doit.im helps you in your work or life. Thank you for liking us.

Now, when you sign up for a new account, it will prompt you that you will get a free 30-day trial of Doit.im Pro. And if you are using the mobile device, like Android and iOS, in the Settings, there will be a "Pro" on the top.

If you want to go on using Doit.im Pro, you may consider upgrading a Pro account when the trial expires.
http://doit.im/upgrade

Shall you need any other help or have additional questions, please do not hesitate to contact us.

Thanks for your feedback and support.
Filichkin post on 09/23/2013 11:03#7

PRO

And thank you for your kind replies!
michelle1987 post on 09/24/2013 01:21#8

PRO

@Filichkin

You're more than welcome.

If there is anything else that we can help with, please get in touch. :)