TimeZone Issue | Help Center

TimeZone Issue

PRO

wassim 04/17/2013 07:53

Platform:WindowsCompleted

Dear DoIt.Im,

since the daylight saving changed last month, I am receiving the following error in DoIt.im for Windows every time I turn my computer on:

"The timezone in Doit.im is inconsistent with that in your device.Doit.im timezone: (GMT +02:00) Jerusalem Device timezone: (UTC+02:00) Beirut Please go to Preferences in Doit.im for Web to reset the timezone."

I went to the settings in the Web Interface of DoIt.im, but I couldn't find my city (Beirut) in the list. I don't want to change the timezone of my Android device because I am actually located in Beirut and NOT Jerusalem.

Can you please add Beirut to the TimeZone list, so I can select it in the Web Interface and stop receiving this error every time I turn my computer on?

I am attaching here a screenshot of the error too.

Best regards,
Wassim

doit-support.gif

michelle1987 post on 04/17/2013 09:10#1

PRO

Do you refer to the latest version for Windows 1.5.5?

http://enblog.doit.im/post/47446486259/doit-im-for-windows-1-5-5-update-notes
wassim post on 04/17/2013 11:51#2

PRO

@michelle1987

Hi,

I just updated it to the latest version and it seems working well now. I will report back if the problem occurs again. But even though, I will really appreciate if you could add our country (Lebanon) to the list of time zones.

Best regards,
Wassim
michelle1987 post on 04/18/2013 14:23#3

PRO

@wassim We will seriously consider adding the timezone in your country to our Time zone options.

Thank you for your feedback and support.
michelle1987 post on 04/22/2013 03:34#5

PRO

@wassim We have added your country (Lebanon) to the list of time zones. :) Please check it now.

Thank you for your support.
wassim post on 04/26/2013 18:34#6

PRO

@michelle1987

I just updated my TimeZone... DoIt.Im team is really supportive. You guys are proving everyday that you really care.

Thanks to your great service and great support team, I feel I'm in safe hands. I will keep using your services like forever.

Best regards,
Wassim
michelle1987 post on 04/27/2013 15:49#7

PRO

@wassim You're more than welcome.:)
Any more questions, please don't hesitate to contact us.
Thank you for your support.