@hntopper
Hi,
When do you find the problem? Only this day?
About the counts,is it right on web? Could you tell me what did you do to the tasks which are showed on windows but not on web version?
Did you complete them or make them go to other boxes? Could you see the task when you add a new task on windows version? How about it on the contrary?
It will help us find the cause faster if you could tell me the tasks titles which are wrong showed on windows.
If the data on web version is right, please try to re-log in on windows version. Please make sure the network works well.
Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!
Best regards,
Doit.im Team
Window's client not syncing with my online account
PRO
hntopper 10/02/2013 15:50
Platform:WindowsVersion:1.5.9Completed
My windows client is not syncing properly with my online account. I have a saved filter which I created to highlight any task with a certain tag. When I use the filter on the web verstion, it shows 7 tasks. When I look at the same filter on the Windows client, it shows 5 tasks. In addition, on the windows client, it shows 16 tasks in my inbox. On the web, only 4. I feel that the web version is the accurate version. I've tried to use the "control r" short cut to get it to sync but it's not working. Any suggestions?
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10/04/2013 11:03#1
PRO
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10/09/2013 07:42#5
@hntopper
Hi,
There has been no answer from you since our last reply. And we sent an email to you, but also no respond came from you. :(
If you need further help, please restart a new ticket.
Thanks for your support on Doit.im.