My mistake, I typoed my username when signing up... | Help Center

My mistake, I typoed my username when signing up...

PRO

xinao8494 10/15/2013 10:32

Platform:AllCompleted

I signed up and somehow managed to typo my username as xinao8494 rather than xiano8494

Could this be changed or do I need to cancel my account and recreate it?

wendy_only post on 10/16/2013 02:32#2

PRO

@xinao8494

Hi,

Thank you for your feedback!

Changing username is not supported yet. For yearly Pro account,we can offer special service and help him do it.

After checking, I find that your account is not registered for a long time. If you do not have much data in your account,you'd better cancel your account and recreate it,or upgrade your account.

Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!

Best regards,
Doit.im Team
xiano8494 post on 10/16/2013 07:37#3

PRO

This is a private comment.
wendy_only post on 10/16/2013 09:07#5

PRO

This is a private comment.