After updating "Do it.im" application from 1.6.6 to 1.6.7, I cannot open the app any more. | Help Center

After updating "Do it.im" application from 1.6.6 to 1.6.7, I cannot open the app any more.

PRO

hiromii 04/18/2013 16:45

Platform:Mac ProCompleted

Hello,
After updating "Do it.im" application from 1.6.6 to 1.6.7, I cannot open the app any more.

When I click the app icon, a dialogue pop out that shows "The Application Crashing For Unexpected Reasons". For your information, my OS is Mac OS X 10.7.5.

I have loved this sophisticated application for 3 months, so I hope my favorite app comeback soon!!

hiromi

michelle1987 post on 04/19/2013 02:25#1

PRO

Hello,

1.6.6 and 1.6.7 are the same version for Mac, but downloaded in two different places. The former can be downloaded in our official site, and the latter in App Store.

Please uninstall first and re-install it to have a try.
http://enblog.doit.im/post/45826780017/doit-im-for-mac-1-6-6-update

Sorry for any inconvenience.
hiromii post on 04/19/2013 10:35#3

PRO

>michelle1987

Thank you so much for your quick reply.
After reinstalling, the app can work soon!

I will use this cool app in the future!
with many thanks.

hiromii
michelle1987 post on 04/20/2013 05:32#4

PRO

@hiromii It's our pleasure!

Any more questions, please feel free to contact us
michelle1987 post on 04/23/2013 03:48#6

PRO

@hiromii Sorry for my interruption.

We've attempted to fix the problem happened in the version downloaded App Store. And it's now 1.6.9. You may download it to have a try.

On a side note, it's also the save version as 1.6.6 our our site. We just fixed the "cannot open" bug in it.

So sorry for the inconvenience that caused to you.