I thought I was a pro user and had auto renewal. However, I keep getting "Upgrade to Pro messages" and I do not see anywhere an indication of being a Free or Pro user??
1) can you tell me what my status is?
2) How can I tell?
Thanks,
Eric R. Shantzer, DDS
P.S. This is a terrific program and I have been mentioning it to several patients and friends
@ersdds
Hi,
Thank you for your feedback!
Q: 1) can you tell me what my status is?
A: After checking,we find that your account is Free now. Please have a check if you are renew successfully.
Q: 2) How can I tell?
A: If you are Pro, you can find a Pro icon on the Settings page which is yellow. You also can see the date when your Pro account expired on the Preferences page on web version in Account info Tab.
Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!
Best regards,
Doit.im Team