@tds
Hi,
Thank you for your feedback!
After checking,we find that your account has not been pro. Could you please send me the trade information such as the trade ID? So we can check the record.
Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!
Best regards,
Doit.im Team
Cannot upgrade to pro account
tds 10/30/2013 02:35
Platform:iPhoneCompleted
I paid using iPhone app, but the app repeats to request me to pay when I press "sync". I am using iPhone 5S.
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10/30/2013 03:11#2
PRO
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10/30/2013 03:39#3
This is a private comment.
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10/30/2013 06:55#4
@tds
You are more welcome. We will check it and feedback to you ASAP. -
10/30/2013 07:07#5
@tds
Hi,
We have upgraded your account. Please refresh your website and manually sync on your app by clicking on the syncing icon on task list view.
Sorry for any inconvenience brought to you. -
10/30/2013 09:32#6
Thank you very much for your prompt help!
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10/30/2013 10:01#7
@tds
You are more welcome.