Android widget refresh intend doesn't work | Help Center

Android widget refresh intend doesn't work

dverbovskiy 11/02/2013 01:13

Platform:androidVersion:3.9

1. Create scheduled event from android device in some future.
2. Tap on widget to see that there is no task, because time hasn't come.
3. When you 100% sure that it's time for you task in step 1. look at the widget.

Actual result:
- task doesn't appear in the widget, without tapping the header of widget.

Desired result:
- task should appear automatically

Android: 4.0.3; Device: Lenovo A750

wendy_only post on 11/02/2013 07:43#2

PRO

@dverbovskiy

Hi,

Thank you for your feedback!

Could you please tell me what's the content of the widget? Is it Today? The task's start time was set today some days before, when it is today,you can not see the task in the widget unless you tapping the header of the widget,right?

Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!

Best regards,
Doit.im Team
dverbovskiy post on 11/04/2013 11:59#3

Hello.
1. Yes. Content of widget is Today.
2. Task was created as "Repeat every 2 days on 13:00" with a reminder 5min ahead.
wendy_only post on 11/05/2013 06:17#4

PRO

@dverbovskiy

Hi,

After testing,we could not reproduce it now.

Could you make a screenshot when the problem happen and tell me the title of the task by private comment?

Please have a try to delete the widget and add it again to check if it can solve the problem.

Sorry for any inconvenience brought to you.

Best regards,
Doit.im Team
dverbovskiy post on 11/05/2013 22:02#5

hello, thanks for your attention to my issue.
attached a file with a task.

2013_11_05_23.48.51.png
wendy_only post on 11/06/2013 02:35#6

PRO

@dverbovskiy

Hi,

Thank you for your information.

Did you try to delete the widget and add it again? Does the problem come out again? Please send me the screenshot of the widget when the problem happen.

Thank you.
dverbovskiy post on 11/08/2013 07:58#7

Hi, it has stopped to reproduce. Thanks
wendy_only post on 11/09/2013 04:54#8

PRO

@dverbovskiy

Hi,

Happy to hear this. Shall you need any help or have additional questions, please do not hesitate to contact me back.

Best regards,
Doit.im Team