reminder times are popping up late, after the task has happened, like an appt date/time | Help Center

reminder times are popping up late, after the task has happened, like an appt date/time

PRO

lisa_alway 12/04/2013 16:53

Platform:All

I really need this to work, it is a big problem, can you suggest why this is happening? \
thanks, lisa

Folke post on 12/04/2013 18:01#1

PRO

@lisa_alway

I have noticed the same thing on the iPhone, and I have the impression that it happens if you have not started the app for a while.

What I have done is I send reminders by email to a separate mail address, from which I have the email automatically forwarded as an SMS.
wendy_only post on 12/05/2013 07:56#3

PRO

@lisa_alway & @Folke
Hi,

Thank you for your feedback!

If you set the reminder on web version,you need open Doit.im app on iOS to complete sync. Then it will work. In the next release,the iOS app will support syncing in the background. You will do not need to open the app to complete syncing.

Shall you need any help or have additional questions, please do not hesitate to contact me back.
Thank you for your support!

Best regards,
Doit.im Team
lisa_alway post on 12/19/2013 18:35#4

PRO

@wendy_only

Okay, I think I understand, so I need to set up any reminders while in the web version is that right, not from the ipad app?

thanks,lisa
wendy_only post on 12/20/2013 07:06#5

PRO

@lisa_alway

Hi,

No. You can set popup reminders on iPad directly. If you set reminders in web version,you need sync this information to your iPad,so the reminder will popup on iPad. About the email reminders which Folke uses are only can be set in web version.