Scheduled tasks no longer visible on "scheduled" tab | Help Center

Scheduled tasks no longer visible on "scheduled" tab

PRO

scottpeer 12/20/2013 03:16

Platform:All

After the server upgrade a couple of days ago, I'm noticing that my scheduled tasks - particularly my recurring scheduled tasks, are no longer visible.

I look in trash to see if I accidentally deleted them, but I don't see them there.

Regards,

Scott

wendy_only post on 12/20/2013 03:55#1

PRO

@scottpeer

Hi,

Did you ever try to use Global search on web version to search the tasks? Please see the attachment to know how to use global search.

Which mode do you choose in Scheduled? There is a bug showing tasks in calendar mode.

Please tell me any title of the invisible tasks by private comments.. We will have a check.

global.png
scottpeer post on 12/20/2013 12:07#2

PRO

Hello: This could have been a "false alarm".

All scheduled tasks are visible this AM after a computer and browser reboot.

Thank you for your response and assistance.

--Scott
Albertoproenca post on 12/20/2013 12:21#3

PRO

Hello,
I am having the same problem. My scheduled are invisible, and at list mode. At the calendar only the tasks that are not recurrent are appearing.
I search the task at the global mode and the task are active.
tatianazt post on 12/20/2013 12:45#4

PRO

Hello,
I am having the same problem.
wendy_only post on 12/21/2013 07:06#5

PRO

@Albertoproenca @tatianazt

Hi,

Sorry for late response.

It tasks some time to down load the tasks when you go to Scheduled. Do you mean that you still can not see your tasks in Scheduled no matter in List or in Calendar when you refresh your website? Which browser do you use? Could you see these tasks in your apps?

Please make a screenshot of your Scheduled and send to me by private comments. Please tell me any task title or keyword of these tasks which are invisible now. We will check this issue.

Best regards,
Doit.im Team
wendy_only post on 12/21/2013 07:11#6

PRO

@scottpeer

Hi,

Wow! Thank you for your feedback. You are more welcome. :)
scottpeer post on 01/06/2014 19:40#7

PRO

This is a private comment.
wendy_only post on 01/07/2014 08:15#8

PRO

@scottpeer
Hi,

It won't be public if you use private comments.

The task will not be gone. There must be something wrong with displaying. We will check this issue.
wendy_only post on 01/07/2014 09:25#10

PRO

@scottpeer
Hi,

I am sorry that we can not reproduce this bug. Do you remember what you did before you find this bug? Is the problem still there now?

Could you please tell me the version of your browsers?

Best regards,
Doit.im Team
scottpeer post on 01/08/2014 15:34#11

PRO

This is a private comment.
wendy_only post on 01/09/2014 07:04#12

PRO

@scottpeer
Hi,

Thank you for your information. We will check further. And if the problem happens again,please be free to feedback.
scottpeer post on 01/10/2014 13:54#13

PRO

This is a private comment.
wendy_only post on 01/11/2014 03:50#14

PRO

@scottpeer

Will the tasks be showed after you refresh your browser or switch between the boxes? How about your work machine?
scottpeer post on 01/13/2014 19:34#15

PRO

Hi Wendy:

My work machine showed the same behavior. It is also Mac OSX Firefox.

However, today, the scheduled tasks are showing. I did notice that today, when I went to check on the scheduled tasks, that the "refresh indicator" - the two circular arrows - began to turn automatically, and the scheduled tasks loaded. I don't recall that happening before - perhaps this is a refresh issue. However, when the client side (my browser) forced a refresh previously, they did not load.

Best,

Scott
wendy_only post on 01/14/2014 03:55#16

PRO

@scottpeer
Hi,

We have found the cause and fixed it. You have hidden the Tomorrow box and we did not process it right.

Please refresh your browser to have a try. And please make sure that the time zone of your computer is the same as it in Doit.im.