Android 4.0 app not pulling down data | Help Center

Android 4.0 app not pulling down data

PRO

cdtdelta 12/22/2013 18:21

Platform:androidVersion:4.0

Hello,
I just installed the 4.0 app on my devices, and when I sign into my account there's no data. No tasks, projects, etc. It's as if it's a brand new account.

If I revert back to the previous android version the data is there. I even installed the 4.0 version on an Android tablet that I've never had Do.it installed on, and still when I sign it there's no data.

Also, in the 4.0 app, where is the settings/preferences menu?

Thanks...

wjlynch post on 12/22/2013 20:47#1

PRO

Same issue here.
martoj post on 12/22/2013 22:28#2

PRO

Do you select the correct server? china or international?
markhibbert post on 12/22/2013 22:58#3

PRO

Same here. It's only pulling down some of the assets. Selected International option as well.
wjlynch post on 12/23/2013 02:23#4

PRO

Mine is set to "International" but won't let me change it.
wjlynch post on 12/23/2013 02:31#5

PRO

Ok, so I unistalled the app, reinstalled it and under the login info, I clicked on "International" which changed it to "Mainland China", then logged in and all my tasks synced. Hope that helps others, it worked for me.
wendy_only post on 12/23/2013 04:02#6

PRO

@wjlynch

Hi,

Thank you for sharing your solution. You can click on the server option under the login info to change your server.

@cdtdelta @markhibbert

Now the latest version is 4.0.3. Please update to the newest version and select the right server to login.

Q: Also, in the 4.0 app, where is the settings/preferences menu?
A: Click on the phone menu button or click the upper - right corner of " .... ”to enter the Settings page.

If you still have problems, please be free to feedback.

Best regards,
Doit.im Team
cdtdelta post on 12/23/2013 15:56#7

PRO

Yes I saw the update came out and that fixed the problem.

I still don't see the settings option. I click on the upper right hand corner and I have the following menu options:

Sync
Group By
Tag Filter
Search

This is on the Today screen, I checked some of the other views and I still don't see a settings option.
wendy_only post on 12/23/2013 16:12#8

PRO

@cdtdelta
Hi,

You need go to the left boxes list to click on the upper right hand corner. Click the link below to see the picture:
http://faq.doit.im/android_4.html#13
cdtdelta post on 12/23/2013 16:56#9

PRO

Ahhhh got it thanks.
wendy_only post on 12/23/2013 17:02#10

PRO

@cdtdelta

Hi,

You are more welcome. Merry Christmas. : )