New app incompatibility with Nexus 7 tablet? | Help Center

New app incompatibility with Nexus 7 tablet?

PRO

fshapps 12/24/2013 18:23

Platform:android

The new Android app is working great on my phone but Google Play is reporting it isn't compatible with my Android tablet (Nexus 7). Is this a bug or a planned feature?

Vorpall post on 12/25/2013 05:29#1

PRO

Same problem.
Vorpall post on 12/25/2013 05:29#2

PRO

Same problem.
wendy_only post on 12/25/2013 07:00#3

PRO

@Vorpall @fshapps

Hi,

It is compatible with Android tablet. You can install it. The description has a bug. : (

Have a try. If you have any question,please be free to feedback.

Thank you for your support! Merry Christmas. : )

Best regards,
Doit.im Team
fshapps post on 12/25/2013 15:06#4

PRO

Unfortunately play.google.com will not let me install. The option is grayed out for my Nexus device. I believe you guys will need to update the app.
wendy_only post on 12/25/2013 17:42#5

PRO

@fshapps

Hi,

We will update the app ASAP. Please click the link below to download it:
http://download.doit.im/doitv4.apk

Sorry for any inconvenience.
fshapps post on 12/25/2013 20:44#6

PRO

Thanks Wendy. And thanks for being so responsive and helpful. I'm sure the last few days have been difficult. It is much appreciated.
wendy_only post on 12/26/2013 04:49#7

PRO

@fshapps
Hi,

You are more welcome. :)
wendy_only post on 12/27/2013 09:56#10

@fshapps

Hi,

We have updated the app to V 4.0.5 and now you can see that it supports Nexus device on Play.