Web and iPhone not syncing with Mac App | Help Center

Web and iPhone not syncing with Mac App

PRO

atomnext 01/02/2014 15:22

Platform:Mac ProVersion:4.0.1

Changes I make to my Mac App are not syncing to my Web, and iPhone Apps. The Mac App just appears to sync constantly, but the data never syncs to my other apps. :-( I've tried closing the app, logging out of all my apps, but that didn't work. Any ideas?

Doit.im 2014-01-02 06-21-04.jpg

atomnext post on 01/02/2014 15:34#1

PRO

I forgot to mention that my Web and iPhone apps sync to my desktop app just fine.
atomnext post on 01/02/2014 16:10#2

PRO

I'm really looking forward to an answer on this, and I plan on buying the pro service once it's fixed. I'm in the trial right now. Thanks!
atomnext post on 01/02/2014 17:35#3

PRO

I'm going to assume that you don't allow syncing anytime to people still in the trial, so I'm going to go ahead and purchase the subscription.
atomnext post on 01/02/2014 17:45#4

PRO

I paid for the upgrade, but syncing is still not working from my Mac to my iPhone, or Web apps.
atomnext post on 01/02/2014 18:40#5

PRO

It would be nice to get some kind of feedback. Even just an acknowledgment.
atomnext post on 01/03/2014 06:11#6

PRO

I would like a refund. Nothing is working as advertised, and I can't get any support.
wendy_only post on 01/03/2014 07:25#7

PRO

This is a private comment.
atomnext post on 01/03/2014 07:41#9

PRO

I'm pleased that this worked! You must be in a different timezone considering the late reply. I'm still not sure if this app will work for me, and may still require a refund. How can I go about that if I need to?
atomnext post on 01/03/2014 07:52#10

PRO

One more question:

Can I delete the projects I had duplicates of?
wendy_only post on 01/03/2014 08:06#11

PRO

This is a private comment.
atomnext post on 01/03/2014 08:55#12

PRO

Thanks for your help. I really like the app, and now that I have it set up, syncing, and getting notifications I think it will work for now. I'll let you know if I love it in 30 days. :-)
wendy_only post on 01/03/2014 09:16#13

PRO

@atomnext
Hi,

Thank you for your support. : )
atomnext post on 01/09/2014 08:42#14

PRO

This is a private comment.
wendy_only post on 01/09/2014 09:22#15

PRO

@atomnext

Hi,

Here is terms of service: http://doit.im/terms
c. Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund. Only the Pro user who purchases a yearly subscription is allowed to apply for a refund, and once the money is refunded to you, you will no longer request a refund from the same Doit.im account. However, purchases by monthly or made through App Store & Google Play can not be refunded. If you would like to apply for a refund, please contact our support team at vip@snoworange.com and we will help you to finish the refund procedure.