https security certificate error | Help Center

https security certificate error

PRO

jdwalker 02/05/2014 11:57

Platform:Web

I'm getting security certificate error when connecting to the site.
Doubt its my firewall as all other certificates are fine.
Attached is a picture of the certificate information.

failingcertificate.png

wendy_only post on 02/08/2014 12:23#1

PRO

@jdwalker
Hi,

I am sorry for late response.

Our certificate should be OK. Could you please tell me which browser do you use? Please tell me the name of your firewall. We will have a check.

Best regards,
Doit.im Team
—————————————
Facebook: http://www.facebook.com/imdoit
Twitter: https://twitter.com/doitim
Help Center: http://help.doit.im/
Blog: http://enblog.doit.im/
Group: http://help.doit.im/group/
jdwalker post on 02/10/2014 15:01#2

PRO

Browser used is chrome 30.1, but this error also happens in IE9. Unknown what my company firewall is.
wendy_only post on 02/11/2014 08:28#4

PRO

@jdwalker
Hi,

Our certificate is from Comodoca (http://www.comodo.com/about/comodo-agreements.php). You can find the certificate information by clicking on the icon before the website address. See the attachment.

Could you please tell me which system you are using now?

certificate.png
millerni78 post on 05/27/2015 21:15#5

PRO

Hello Wendy, What about the certificate for the installer package?

Please see the attached file? I cannot install this software on my computer unless the developer has a certificate.

What should I do?

Thank you!
Nick

doit.jpg
wendy_only post on 05/28/2015 02:20#6

PRO

@millerni78
Hi,

Do you mean that you could not install the app after you click Run button?

Best regards,
Doit.im Team