Doit.im on windows 8.1 will not sync and crashes upon logout with "Network Error" message | Help Center

Doit.im on windows 8.1 will not sync and crashes upon logout with "Network Error" message

PRO

vbaltazar 02/25/2014 22:31

Platform:WindowsVersion:4.0.28

When I login on the windows app (windows 8.1) I don't see any of my tasks (ie. it doesn't sync) and if I try to log out I get a "Network error" message.

Logs attached.

Regards,
Victor

Doitim.log 2014-02-25.txt

wendy_only post on 02/26/2014 02:41#1

PRO

@vbaltazar
Hi,

So sorry for this issue. Do you use proxy to login? Our developers are checking the log now.

Best regards,
Doit.im Team
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vbaltazar post on 02/28/2014 17:29#2

PRO

@wendy_only
Hi!
I don't use proxy to login.

Do you have some news?
wendy_only post on 03/01/2014 10:05#3

PRO

@vbaltazar
Hi,

Did you ever try to close the app and reopen it or reinstall the client?

Where did you install the client? Is it the default path?
vbaltazar post on 03/07/2014 05:36#4

PRO

@wendy_only

Hi Wendy,

I´ve done everything...

a) Close the app an repoen
b) Uninstall the app and install it

The client is installed in the default path
wendy_only post on 03/07/2014 08:04#5

PRO

@vbaltazar
Hi,

Do you upgrade to the latest version? It is 4.0.36.

Could you please send me the Windows System logs of Doit.im app by private comments?
How can you get it?
http://windows.microsoft.com/en-hk/windows/open-event-viewer#1TC=windows-7
Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer.‌