@Japhir
Hi,

Do you mean that the tasks are not showed on windows version but you can see them on Android app?

Note: You need complete syncing before you uninstall the old version. If not, you will lose the local data.


Best regards,
Doit.im Team

Yes, my to-do's are (thankfully!) all stored on the cloud, i see them on the website and my android device. My Windows program has no to-do's, and doesn't load them after manually syncing.

Kind regards,

Ilja

@Japhir
Hi,

Please log out and re-log in to have a try. Your data will not be lost.

Hi I want to raise this as an issue for me also.

1. I received a prompt to update via the application notification in windows
2. I updated to latest version
3. After installation I noticed discrepancies between, web browser & android versions
4. I lived with it for a few days, expecting it to fully sync at some point
5. I then noticed I needed to uninstall previous version - so I uninstalled all doit.im applications from PC
6. I reinstalled the latest version
7. After sync all I see is two tasks in my 'waiting' box
8. Android & WebApp show all as normal
9. I've logged out & Logged in again on the windows client - but still the same result... i.e. 2 tasks in waiting... and nothign else

I have a great deal of tasks I'm tracking via the other iterations/versions - so clearly there is an issue with the PC/Windows update?

Any ideas?

Regards
Pete.

PS - I'm a pro user, yet my avatar isn't saying so?

@pjranson - Ah... Pro user appeared after posting - my mistake - (my first post)

@pjranson
Hi,

Do you mean that you can not see all tasks on your windows version?

Could you please tell me any task title that seems missing on windows version by private comments?

I have logged in and out, but that didn't solve the problem. I have uninstalled and reinstalled the program, logged in again but still no to-do's are loading. I'm now relying on the web-based app for my to-do's.

@Japhir - I've just tried the following;

- In the windows Client, add a Task in the Inbox called "Test Task via the Windows application"
- Click the refresh button & switch to the browser version
- In the browser based version, (after refresh) check to see if "Test Task via the windows application" appears?

I've just done this and discovered that it did...? Which demonstrates that the links between the applications are present, but older tasks, between a certain date range, are not...

For instance - I've also just noticed that I've got tasks visible in the Scheduled, Someday & Waiting boxes - but they're not up to date... comparing boxes with the Browser version, and sorting each box using the same method... there are clear discrepancies.

@Japhir
Hi,

Sorry for late response.

Could you please send me the local logs to me? The default path is: C:\Users\Wendy\AppData\Roaming\Doit.im\bin\logs
Note: Change " Wendy" to your own PC username

@wendy_only

Yes.

Please see post #4 & #7

@pjranson
Hi,

We will check the logs. Sorry for any inconvenience brought to you.

@Japhir
Hi,

Please try re-log in now. There is something wrong with your data. We have fixed it.

Sorry for any inconvenience brought to you.

Best regards,
Doit.im Team

Thank you! You seem to have solved the problem.

Could you perhaps explain what happened? Or is it too techy? (I know some rudimentary programming)