Resending confirmation e-mail not working | Help Center

Resending confirmation e-mail not working

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Willem 03/27/2014 16:15

Platform:Web

In the on-line system, I get the following notice: "Registered email address not activated yet!" and the option to click 'Resend' or 'Close'. The close button works, but nothing happens when I click Resend. The notice remains in the screen and I don't get any email.

The Javascript console says:
GET https://i.doit.im/member/resend?_=1395xxxxxxxxx 404 (Not Found)

I redacted the ID in the url for my account security.

I am using Chrome 33.0.1750.152 under Mac OS X 10.8.5.

Willem post on 03/27/2014 16:16#1

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This is a private comment.
wendy_only post on 03/28/2014 02:50#2

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This is a private comment.
majerek post on 03/31/2014 21:15#3

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Hello, I have the same problem (a few browsers). What is the solution?.
Thanks for help. Marcin.
wendy_only post on 04/01/2014 03:29#4

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majerek post on 04/04/2014 11:00#5

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@wendy_only Thank you for help. There was nothing in trash.
wendy_only post on 04/08/2014 08:01#6

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@majerek
Hi,

We will check this issue further. You may ask the mail server which you use if it blocked our mails to you.
yyh1002 post on 09/02/2014 03:04#7

@wendy_only Same issue here. The 'Resend' button is not working on our browsers. I tried it with IE and Chrome on PC and Mac, nothing works.
wendy_only post on 09/02/2014 03:17#8

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