S4 galaxy on Kitkat - app does not open | Help Center

S4 galaxy on Kitkat - app does not open

PRO

cbrockmann 04/06/2014 13:24

Platform:androidVersion:4.0.10

Hi,

I just signed up for the PRO version and the Android app on my Samsung galaxy S4 does not start anymore. I was able to enter username and password, afterwards the app crashed.

How can I get it going?

fangmengjia post on 04/08/2014 03:36#1

PRO

Hi,

Sorry for any inconvenience.

Could you please tell us the system version about your device?