Unreliable repeat scheduling | Help Center

Unreliable repeat scheduling

PRO

Folke 04/07/2014 20:40

Platform:WebCompleted

Repeating tasks do not always repeat as they should in the web version.

But they do seem to repeat OK on the iPhone and also seem to send email reminders OK (although I seldom use reminders, so I cannot really say how reliable it is.).

wendy_only post on 04/08/2014 09:32#1

PRO

@Folke
Hi,

You'd better refresh the webpage when you find that there is no repeat task as the webpage can not auto fresh. Next time when you has this problem,please feedback and tell us the task name. We will check it.

Best regards,
Doit.im Team
Folke post on 04/10/2014 11:05#2

PRO

This is a private comment.
wendy_only post on 04/11/2014 01:23#3

PRO

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wendy_only post on 04/11/2014 02:11#4

PRO

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Folke post on 04/11/2014 08:12#5

PRO

This is a private comment.
Folke post on 04/11/2014 08:15#6

PRO

This is a private comment.
wendy_only post on 04/11/2014 09:27#7

PRO

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Folke post on 04/11/2014 11:50#8

PRO

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Folke post on 04/11/2014 12:03#9

PRO

This is a private comment.
wendy_only post on 04/12/2014 06:48#10

PRO

@Folke

OK. We will check further and please feedback if you have any information. Thank you.
Folke post on 04/13/2014 08:39#11

PRO

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Folke post on 04/13/2014 22:11#12

PRO

This is a private comment.
wendy_only post on 04/14/2014 03:50#13

PRO

@Folke
Hi,

Sorry for this issue. We will check further. Thank you for your task title which will help us find the cause faster.
Folke post on 04/14/2014 09:03#14

PRO

This is a private comment.
wendy_only post on 04/14/2014 09:32#15

PRO

@Folke
Hi,

Please refresh your website to have a check. Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
Folke post on 04/14/2014 10:11#16

PRO

@wendy_only

1) I always refresh the website (F5 or even ctrl-F5)
2) If I did not refresh, there would be a problem with all repeating tasks, not just some.

So, refreshing of the website is neither the cause nor the solution.

The problem remains: Some repeating tasks (a minority of them) do not get moved to the Today list until 24 hours after their scheduled date. They remain under Scheduled, under the Today group heading (and with a yellow star), for the first 24 hours, and only then get moved to the Today list.
Folke post on 04/14/2014 10:21#17

PRO

@wendy_only
Now it seems to work :-)
Thanks.