I have the impression that the subscription is for 12 months at a time, and only has manual renewal - with a separate Paypal transaction being necessary each year. So, if I have understood this correctly, then there will be no need for you to cancel your subscription. All you need to do is to not pay for Pro again.
Please help as I don't find the way how to unsubscribe from pro.
Regards,
Barnabas
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05/01/2014 07:29#1PRO
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05/02/2014 09:25#3PRO
@barnabasnagy
Hi,
Could you please tell me the reason?
Best regards,
Doit.im Team
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05/08/2014 08:05#4PRO
I signed up for the monthly option and not the yearly. Simply, I'm very unsatisfied with doit.im. Please cancel my subscription!
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05/08/2014 10:03#5PRO
@barnabasnagy
Hi,
Sorry that we can not refund to you. Here is our terms of service:
http://doit.im/terms
c. Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund. Only the Pro user who purchases a yearly subscription is allowed to apply for a refund, and once the money is refunded to you, you will no longer request a refund from the same Doit.im account. However, payment on a monthly basis or made through App Store or Google Play can not be refunded. And, if it is a renewal when your previous Pro account has already expired, the renewal payment can not be refunded, either. If you would like to apply for a refund, please contact our support team at vip@snoworange.com and we will help you to finish the refund procedure. -
05/11/2014 17:26#6PRO
I'm not looking for a refund just to cancel my monthly subscription!
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05/12/2014 06:55#8PRO
This is a private comment.
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05/12/2014 09:00#9PRO
Estimados Sres.
Con fecha de hoy he procedido a hacer el abono de su tarifa Pro, pero he cambiado de opinión y desearía que me reembolsaran la cantidad abonada.
Quedo a la espera de sus noticias.
Jose Luis Becerra Puente
jlb@igak.net
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Dear Messrs.
As of today I proceeded to make the payment for your stay Pro, but I've changed my mind and would like to reimburse me the amount paid.
I look forward to hearing from you.
Jose Luis Becerra Puente
jlb@igak.net -
05/12/2014 09:33#10PRO
This is a private comment.