start/due date of task sync incorrectly from web to windows | Help Center

start/due date of task sync incorrectly from web to windows

PRO

nish81 05/09/2014 18:27

Platform:WindowsVersion:4.1.9

Hi,

Say I make a task on the web app with, for example, a start date of 25th and a due date of 30th. Next I close the web app, and then open the windows app, and let the windows app sync. The task has synced, but the dates are wrong - it starts and ends one day earlier, so 24th-29th instead of 25th-30th. This happens repeatedly (ie not a one-off).

If I make a task on the windows app and then open the web app, it is fine, ie no syncing issues that way.

The task is set to 'all day' and the windows app's settings are the default ones that you get from installing.

Thanks,
Nish

wendy_only post on 05/11/2014 16:32#1

PRO

@nish81
Hi,

Please tell me the time zone you set on your PC. We want to make sure the time zone on the PC and the time zone in your Doit.im account are the same.

Could you please tell me the task title by private comments? If convenient to you,please make screenshots of the task viewing page and send them to us.

Best regards,
Doit.im Team