Can't log in via Mac app | Help Center

Can't log in via Mac app

PRO

scmorley 05/13/2014 11:18

Platform:Mac ProVersion:4.0.3Completed

I keep getting an error message on the login screen. I've tried the mac app store version, and the download on this page. Have deleted and reinstalled and still nothing. Web and iOS versions are fine. Please advise.

Thanks

Simon

wendy_only post on 05/14/2014 02:48#1

PRO

@scmorley
Hi,

What is the error message? Could you please make a screenshot and send it to me by private comments?

Best regards,
Doit.im Team
scmorley post on 06/02/2014 20:58#2

PRO

Hi,
Sorry for the delay. I'm not sure what I've changed, but the issue has resolved itself.
Sorry for wasting your time!
Thanks, Simon
wendy_only post on 06/03/2014 01:57#3

PRO

@scmorley
Hi,

Thank you for your feedback!

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team