Sync issues on Windows App. Todo list don't match with Web | Help Center

Sync issues on Windows App. Todo list don't match with Web

PRO

vladimir_romashkin 06/06/2014 05:59

Platform:WindowsVersion:4.1.9

Hi, dear Doit.im'ers.
I really love your service but today I met big problem with syncronization.

I use doit.im apps for several platforms (iPhone, Mac and Web mainly and Windows app at work).
And today I saw that lists on my iPhone and Windows don't match. At the same time lists on the Web and iPhone was identical.
Also date and time for some task was corrupted.
I may send you screenshots with comments if you need.

wendy_only post on 06/06/2014 07:20#1

PRO

This is a private comment.
vladimir_romashkin post on 06/06/2014 08:05#2

PRO

This is a private comment.
wendy_only post on 06/06/2014 09:16#3

PRO

@vladimir_romashkin
Hi,

Thank you for your information.

Is it the first time that you have this problem? What's the time zone on your computer?

We guess the problem is caused by DST. We will check the logs further.
vladimir_romashkin post on 06/06/2014 09:27#4

PRO

@wendy_only
I use manually set UTC+4 time zone without summer day save mode

I did not meet this problem before. at least in this guise
wendy_only post on 06/08/2014 13:53#5

PRO

@vladimir_romashkin
Hi,

Thank you. We are checking the windows version now. Sorry for any inconvenience brought to you.
vladimir_romashkin post on 06/09/2014 05:47#6

PRO

@wendy_only
Thank you very much!
vladimir_romashkin post on 06/18/2014 10:56#7

PRO

@wendy_only
Hi, I have new info for you.

This issue occures after first time sycn with server. During next work all is fine I can add, edit tasks and sync correctly.
I've installed windows client on a new PC and after sync I met the same problem that discribed earlier
wendy_only post on 06/19/2014 01:46#8

PRO

@vladimir_romashkin
Hi,

Thank you for your information. We will check this issue further.
BTW,what is the version of your windows client now? The latest one is 4.1.17.
vladimir_romashkin post on 06/20/2014 08:33#9

PRO

@wendy_only
It was 4.1.9 when I started the topic.
My last post about first time sync I wrote for 4.1.17.

BTW. The bug looks like 1 hour time shift for tasks. Also for all day tasks that looks strange because tommorow task are placed into today's PM category and they have no start time defined at the same time.
wendy_only post on 06/20/2014 08:46#11

PRO

@vladimir_romashkin
Hi,

Thank you for your feedback. We will check this issue further.

Sorry for any inconvenience brought to you.
wendy_only post on 12/16/2014 07:40#12

PRO

@vladimir_romashkin
Hi,

Sorry to bother you. Is the problem still there?

Best regards,
Doit.im Team