Google Play Store in-app Subscription problem!!! | Help Center

Google Play Store in-app Subscription problem!!!

ctrl144 06/09/2014 15:50

Platform:All

App says "your account is expired"
but I already paid via Google Wallet (Google Play Store in-app Subscription on old Doit.im app)

Even I tried to install old app and re-registering pro account.

please fix this problem in hurry. i'm very frustrated with it.

wendy_only post on 06/10/2014 01:45#1

PRO

@ctrl144
Hi,

Sorry for this issue.

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

BTW,please send us the transaction ID by private comments.

Thank you for your support.

Best regards,
Doit.im Team
ctrl144 post on 06/10/2014 04:16#2

PRO

This is a private comment.
wendy_only post on 06/10/2014 07:15#3

PRO

This is a private comment.
taroleo post on 08/08/2014 01:51#4

This is a private comment.
taroleo post on 08/08/2014 02:05#5

This is a private comment.
wendy_only post on 08/08/2014 02:17#6

PRO

@taroleo
Hi,

Sorry for this issue.

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

Thank you for your support.

Best regards,
Doit.im Team
taroleo post on 08/15/2015 22:43#7

This year, I'm also facing the same problem.
I paid 1-year subscription in Google Play, but web application does not recognize it.

Could you check what is happening?
Thanks
wendy_only post on 08/16/2015 16:36#8

PRO

@taroleo Hi,

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.
Please send us the transaction ID by private comments. We will check this issue. Thank you for your support.

Best regards,
Doit.im Team
taroleo post on 08/16/2015 18:25#9

PRO

This is a private comment.
wendy_only post on 08/17/2015 05:58#10

PRO

@taroleo
Hi,

Thank you for your support. Sorry for any inconvenience brought to you. We will fix this issue.