Proglem loading Windows version of Doit.im | Help Center

Proglem loading Windows version of Doit.im

PRO

JAMESJAPL1 07/08/2014 17:12

Platform:Windows

Hello. I upgraded to a doit.im Pro account today and downloaded the Windows version to my PC. I immediately have problems loading the software.

I tried to go into settings to check they are correct. I got a message that the language had changed and to restart. I closed doit.im and reopened it but was unable to open it. I restarted my PC and was still unable to open it. I uninstalled and reinstalled the windows version but the problem ocurred immediately again.

Please advise.

wendy_only post on 07/09/2014 07:13#1

PRO

@JAMESJAPL1
Hi,

Could you please tell me how you do to reopen the app? Did you click the icon in the system tray?

May I know more information about your PC,such as the system version and the model?

Sorry for any inconvenience brought to you.

Best regards,
Doit.im Team