CHROME EXTENSION | Help Center

CHROME EXTENSION

PRO

Rob_Blackburn 08/15/2014 01:24

Platform:All

Hello,

I can't seem to log into the Chrome extension on a mac. It does not seem to recognise me at all?

I can log in on Mac app and iPhone app and Chrome web page app thingo but not the extension?

Rob

Screen Shot 2014-08-15 at 11.21.47 am.png

wendy_only post on 08/15/2014 01:56#1

PRO

@Rob_Blackburn
Hi,

The prompt tells that your password is not correct. Please use correct password to log in.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
Rob_Blackburn post on 08/21/2014 20:48#2

PRO

Well, I did that.. that is the thing. It is my Gmail password and works on the main version etc. I have also now sent through some emails to vip@xx today as my NEXT focus field has gone missing. I know it sounds careless of me to lose it but it has left the building on all but my iPhone.

Rob

Screen Shot 2014-08-22 at 6.28.06 am.png

Screen Shot 2014-08-22 at 6.27.29 am.png

Screen Shot 2014-08-22 at 6.48.34 am.png
wendy_only post on 08/22/2014 02:11#3

PRO

@Rob_Blackburn
Hi,

Please check if you hide the Next box in Preferences > General setting on web page.

Best regards,
Doit.im Team