Give me my money back. | Help Center

Give me my money back.

PRO

igormeln 08/22/2014 08:32

Platform:All

Give me my money back, please.
I don't want PRO version, because there are buggy.
Thanks.

wendy_only post on 08/22/2014 09:10#2

PRO

@igormeln
Hi,

Sorry that we can not refund to you according to our Terms of service.
http://doit.im/terms
c. Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund. Only the Pro user who purchases a yearly subscription is allowed to apply for a refund, and once the money is refunded to you, you will no longer request a refund from the same Doit.im account. However, payment on a monthly basis or made through App Store or Google Play can not be refunded. And, if it is a renewal when your previous Pro account has already expired, the renewal payment can not be refunded, either. If you would like to apply for a refund, please contact our support team at vip@snoworange.com and we will help you to finish the refund procedure.

Could you please tell me more information of the bugs?

Best regards,
Doit.im Team
igormeln post on 08/22/2014 13:23#3

PRO

Error in storage time.
Unstable "remember me".
Problems with synchronization in gcal.
Difference functionality in clients.

This is not what I expected!

Give me the money that remained, please.
wendy_only post on 08/24/2014 12:16#4

PRO

@igormeln
Hi,

Could you please tell me more details about these bugs? We want to help you solve the problems.
Q; Error in storage time.
A: We do not have storage time. Do you point to the start time of the task?

Q: Unstable "remember me".
A: Do you point to the web version?

Q: Problems with synchronization in gcal.
A: Can tasks not be showed in GCal or Events can not be synced to Doit.im when you have selected the gcal?

Q: Difference functionality in clients.
A: Could you please tell me which functions? We will improve them.
igormeln post on 08/24/2014 20:51#5

PRO

Give me the money that remained, please.
I have no time for explanations.

I deleted all the data in profile, windows-client and android app.

Jun 22, 2014 I paid 20 USD for 1 year.
Give me 16 USD, please.
wendy_only post on 08/25/2014 01:55#6

PRO

@igormeln
Hi,

So sorry that we can not refund to you according to our Terms of service.

http://doit.im/terms
c.
Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund.

And, if it is a renewal when your previous Pro account has already expired, the renewal payment can not be refunded, either.

Best regards,
Doit.im Team
igormeln post on 08/25/2014 06:22#7

PRO

I'm not asking for the full amount, but only part that remained.
I'm sure you can return if you want.
Give me 16 USD, please.