Refund | Help Center

Refund

PRO

joaquinmari 09/10/2014 22:11

Platform:All

Hi,

Could you please refund my account?
Please let me know if you need anything more from me to proceed.

Thanks for all your suport and great job.

Rgds.

wendy_only post on 09/11/2014 02:10#1

PRO

@joaquinmari
Hi,

Sorry that we can not refund to you according to our terms of service. The renewal payment can not be refunded.

http://doit.im/terms
c. Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund. Only the Pro user who purchases a yearly subscription is allowed to apply for a refund, and once the money is refunded to you, you will no longer request a refund from the same Doit.im account. However, payment on a monthly basis or made through App Store or Google Play can not be refunded. And, if it is a renewal when your previous Pro account has already expired, the renewal payment can not be refunded, either. If you would like to apply for a refund, please contact our support team at vip@snoworange.com and we will help you to finish the refund procedure.

Best regards,
Doit.im Team
joaquinmari post on 09/11/2014 22:02#2

PRO

This is a private comment.
wendy_only post on 09/12/2014 09:03#3

PRO

@joaquinmari
Hi,

Thank you for your understanding.

Now you could use weekly report in Weekly review on web version to download some of your data.

Best regards,
Doit.im Team