Duplicate Tasks | Help Center

Duplicate Tasks

PRO

martoj 09/25/2014 07:13

Platform:All

Hello.
I took a couple of days detecting that when I send a task email the inbox, the app duplicates the task, can you check if everything is ok?

I put the address in my inbox in the bcc field

Deputy screenshot

2014-09-25 09_10_10-(2) Inbox _ Doit.im.png

wendy_only post on 09/26/2014 02:09#1

PRO

@martoj
Hi,

Could you please tell me which mail server you use to send the email?

Do you send email on web page or mail app? Could you please tell me the name if you use mail app?

If convenient to you, please make a screenshot of the mail sending page and send it to us by private comments. We want to know how you set the mail.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
martoj post on 09/29/2014 12:06#2

PRO

@wendy_only Hello, i send email with outlook in plain text format
wendy_only post on 09/30/2014 02:55#3

PRO

@martoj
Hi,

Could you please try to send email by Gmail?

Best regards,
Doit.im Team
martoj post on 09/30/2014 09:45#4

PRO

@wendy_only this don't is an option because i use outlook in my work, we don't use gmail for business
wendy_only post on 10/04/2014 08:18#5

PRO

@martoj
Hi,

Sorry that I do not make it clear for you. We want you to help us have a test to make sure if this is caused by outlook. Then we will check it further.