Subscription renewal not reflecting in android app / web / desktop version | Help Center

Subscription renewal not reflecting in android app / web / desktop version

sudipta_shaw 10/03/2014 20:04

Platform:AllCompleted

Hi

My subscription was automatically renewed through Google Play yesterday.

However the renewal is not reflecting in my android app, web or in my desktop version.

I am attaching the Google Play Receipt.

Please help as soon as possible.

Thanks,
Sudipta.

Doitim_Subscription_3rdOct14.png

wendy_only post on 10/04/2014 07:47#1

PRO

@sudipta_shaw
Hi,

Sorry for this issue.

Please refresh your webpage and manual sync on your apps to have a check.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
sudipta_shaw post on 10/07/2014 05:41#2

PRO

Thanks, its fine now.