@djherbertdj
Hi,
Does it happen every time you save the task after you edit a task or create a new task?
Could you please tell me the browser and its version? We will check it.
Best regards,
Doit.im Team
In desparation,
Dominic
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10/15/2014 01:25#1PRO
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10/15/2014 09:37#2PRO
@wendy_only It happens every time I open a task in a dialogue box, whether I save or not. Once it's open I cannot get it to close. Have tried Escape key, pressing Cancel, pressing Save, clicking outside it etc..
I'm using Windows Internet Explorer 9 Version: 9.0.8112.16421 Update Versions: 9.0.31 (KB2977629) Cipher Strength: 256-bit
Thanks very much for looking into this so promptly. I'm depending on you because I depend on this software!
Regards,
Dominic -
10/16/2014 03:30#3PRO
@djherbertdj
Hi,
Thank you for your information. We will check this issue further.
Please try to use other browser to have a check. Sorry for any inconvenince brought to you.
Best regards,
Doit.im Team -
10/16/2014 08:01#5PRO
Sadly at work we are restricted to this browser, and this version.
Regards,
Dominic -
10/16/2014 09:21#6PRO
In fact this issue is true of any dialogue box (see attached screen shot). As soon as a dialogue box appears, it will not go away and I have to restart the website.
Getting panicky, will have to decide what to do soon because I use this software all day so am effectively paralysed!
Regards,
Dominic -
10/16/2014 10:28#7PRO
@djherbertdj
Hi,
Sorry for this issue. We are checking it now.
Best regards,
Doit.im Team -
10/17/2014 07:36#10PRO
Whatever you did, IT WORKS AGAIN! Thank you so much for your prompt attention to this. You can see my panic growing but hope your pleased how dependent I have become! Have a great weekend. Regards, Dominic