App badge for overdue tasks only updates when app is (re)opened? | Help Center

App badge for overdue tasks only updates when app is (re)opened?

PRO

DarkTunde 11/12/2014 11:45

Platform:iPhone

I'm new to Doit - been trialling it for a few days.

I was using Doit.im HD, version 3.9.16, and I've been having issues with the 'Overdue' task badge. When a task is overdue, the badge does not automatically update, like it does on the Apple Reminders app. Instead I have to open Doit before the badge updates. I downloaded 3.9.20 yesterday but the issue remains.

Is this normal? I hope not, as I would expect the badge to be a basic feature and its frustrating having to open Doit to check if I've missed anything.

wendy_only post on 11/13/2014 02:36#1

PRO

@DarkTunde
Hi,

Sorry for this issue. We will check it.

The latest iPhone version is 4.4.1. The new version is a new app. Please download it to have a try.
http://itunes.apple.com/us/app/doit.im-for-iphone/id779377375?ls=1&mt=8

Q:What are the differences between Doit.im HD and Doit.im for iPhone in App store?
A: Doit.im HD is an older version, which supports iOS 5.0 and later version; Doit.im for iPhone is the latest version of the design, which supports iOS 7.0 and later version. This version will continually being updated.
You may select the appropriate Doit.im version according to your phone system. We recommend that you could use Doit.im for iPhone to enjoy the best service we offer.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
DarkTunde post on 11/13/2014 15:56#2

PRO

@wendy_only

Thanks for the reply. Unfortunately I am on iOS 6, so can't try 4.4.1. I'm liking Doit so far, and it would be a shame to have to stop using it because of a badge problem, like I did with IQTELL.

Any idea when this issue can be fixed?

Thanks.
wendy_only post on 11/14/2014 03:46#4

PRO

@DarkTunde
Hi,

Sorry for this issue. iOS 6 does not support this feature syncing when the app is in background. So the old version can not update automatically if you do not open the app.

Best regards,
Doit.im Team