Hello. I started using the new doit.im app for iPhone 3 days ago. Today I payed for the pro account because I wanted to sync all tasks I added these days. But sync doesn't work! I tap on the sync button 🔁 , it's going round, but after a long time it says that sync failed, check internet connection. But the connection is fine. What should I do? I don't want adding all my stuff again, what I payed for?
Also, when I logged in the safari on the iPhone on help.doit.im by the google account - as I did in the iPhone doit.im app - it says "your account CREATE! Upgrade?" But I already upgrade and my account already exist!
@Polinabichurova
Hi,
After checking,we are sure that your account is Pro now.
Could you please try visit Doit.im in the safari on the iPhone to check if you could connect to Doit.im?
Could you please make a screenshot of the notice which says "your account CREATE! Upgrade?" and send us by private comments?
Best regards,
Doit.im Team