Payment in PlayMarket | Help Center

Payment in PlayMarket

nikitaburen 01/12/2015 11:42

Platform:android

I paid for a premium account through PlayMarket, but the status remains normal. Could you please help me with this. Sorry for my English))

Покупка : Snoworange - Doit.im Pro Service (Doit.im for Android) стоимостью 750,00 руб. с НДС, комиссия 0,00 руб.

wendy_only post on 01/13/2015 02:24#1

PRO

@nikitaburen
Hi,

Sorry for this issue. We have upgraded your account. Please refresh your web page and manual sync on your apps to have a check.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
theNeuron post on 02/10/2016 19:42#2

Hi,

I seem to have the same problem. My google play says the transaction is done (I can send screenshot). It says that the transaction ID is 12999763169054705758.1327344654417937..0. Can you please check what is going on?

Thanks a lot!
__
Vlad
Linjiani post on 02/11/2016 05:53#3

PRO

@theNeuron Hi there, sorry for this issue. Now your account has been upgraded now. Please re-login and sync to check.
theNeuron post on 02/11/2016 16:41#4

PRO

@Linjiani Works like a charm thank you. Is it better to not use payment via google play?
Linjiani post on 02/12/2016 05:56#5

PRO

@theNeuron Hi, you can also buy on the web. Click the link below to learn more: http://doit.im/upgrade
Lauro post on 02/12/2016 11:38#6

Hi,

Same problem with me. I was charged by Google Play, but my account remains normal. Could you guys check it out?

Thanks,

Lauro Monteiro

Doit.png
Linjiani post on 02/12/2016 12:00#7

PRO

@Lauro Hi, your account has been upgraded now. Please re-login and check.
Lauro post on 02/12/2016 13:11#8

PRO

@Linjiani Everything seems alright. Thanks.
Linjiani post on 02/12/2016 14:52#9

PRO

@Lauro You're welcome. Enjoy using Doit.im.
stmikan post on 02/14/2016 07:39#10

I have same problem. Could you check the payment of my account?
Linjiani post on 02/14/2016 08:35#11

PRO

@stmikan Hi there, please attach the screenshot of your payment page, we will upgrade for you.
stmikan post on 02/14/2016 11:51#12

This is a private comment.
Linjiani post on 02/15/2016 04:01#13

PRO

@stmikan Hi，your account has been upgraded now. Please re-login and check.
stmikan post on 02/15/2016 09:49#14

PRO

I confirmed it. Thank you!
Linjiani post on 02/15/2016 11:23#15

PRO

@stmikan You're welcome. Enjoy using Doit.im.