Sync with Google Calendar reschedules all upcoming events | Help Center

Sync with Google Calendar reschedules all upcoming events

PRO

Smurk 03/30/2015 13:44

Platform:Web

Hi,
I just purchased Pro account, tried to sync with my Google calendar, but it rescheduled all my upcoming events to 2 hours later.

I checked preferences in both Google Cal and Do.it, Time Zones are set correctly (CET, Prague). When I change the time and run resync, it resets them back to the bad time.

wendy_only post on 03/31/2015 02:06#1

PRO

@Smurk
Hi,

Do you mean that all the events time in GCal are changed to 2 hours later after you link Doit.im to GCal or only the events synced from Doit.im?

Are tasks showed right time which synced from GCal?

Best regards,
Doit.im Team
Smurk post on 03/31/2015 05:55#2

PRO

@wendy_only,
Hey,
it looks like each time I press GCal sync button, it adds +1 hours to both GCal events and Do.it events :/

http://imgur.com/a/Qcktr#0

The left one is before I clicked on GSync button, the right one is after.. Purple events have they time changed immediately, red ones after a while, but the time changed there as well.
wendy_only post on 03/31/2015 11:24#3

PRO

@Smurk
Hi,

Thank you for your feedback. We will check this issue further.

Best regards,
Doit.im Team
Smurk post on 04/02/2015 12:30#4

PRO

@wendy_only
Thanks!

Could you email/contact me when this bug will be fixed? I can't sync my Calendars now and Do.it broke my Google Calendar, in a way I can't modify periodic events anymore and google treats them as a single event.. :/
imcici post on 04/03/2015 08:47#5

@Smurk

OK, we will check this issue further and find a way to solve it.

Sorry for any inconvenience brought to you.
Smurk post on 04/05/2015 21:04#6

PRO

@wendy_only @imcici

Hey guys,
just an update of what I noticed - it does postpone events in current_time+1month, later events remain unmodified..
Also, the events which are postponed remain in some sort of bugged state, when they cannot be modified as periodic events.
Example: I have periodic event, but after Sync with do.it app, it added +1hour in GCal for the next ~30 iterations and if I change one of these modified iterations, it doesn't prompt me with choice of apply changes to all future events.

And if you could use them, here are my specs:
Browser: Google Chrome 41.0.2272.101
OS: Fedora 21, kernel version 3.19.3-200.fc21.x86_64
imcici post on 04/06/2015 14:44#7

@Smurk

Thanks for your information, we will check this issue further.
Smurk post on 04/19/2015 18:23#8

PRO

@wendy_only @imcici

Hi,
issue still persists and it's almost month since I reported it and I can't really use my Pro account properly. As a paying customer, I don't find this very professional and I don't think I will continue in subscribtion, when the main future of Pro account does not work for me.

Sincerely,
smurk
wendy_only post on 04/20/2015 03:06#9

PRO

@Smurk
Hi,

Sorry for this issue. We could not reproduce this problem.

Do you try to unlink the Google calendar and re-link? Do you have DST in your time zone?
Please tell me any task name which has this problem by private comments. Or you could create a test task.We will check further.

Best regards,
Doit.im Team
Smurk post on 04/20/2015 10:52#10

PRO

This is a private comment.
wendy_only post on 04/22/2015 01:19#11

PRO

@Smurk
Hi,

Please select GMT +01:00(Prague) on GCal to have a try. Please see the attachment.

Best regards,
Doit.im Team

time zone.png
Smurk post on 04/27/2015 12:09#12

PRO

@wendy_only
Hi,
altough I think this should not matter, since both the zones are GMT +01:00 and the text in parentheses is only for easier lookup, I set it as you wrote.
Still, nothing changed. The time in do.it app shows correct value, but still postpones the calendar events for next 30 days. When the sync button is pressed again, it shows the events with +1 hour delay and postpones calendar events for yet another hour. Basicly it takes the data from before the delay addition, so app shows correct values. Another think to notice is there is a slight delay (~1minute) before events are postponed.

Is there a way to ask for refund for the Pro plan or will this issue be solved, because this is getting ridiculous..
wendy_only post on 04/28/2015 02:32#13

PRO

@Smurk
Hi,

This issue will be solved. We think that it may be caused by the managing in time zone. We will check further.

Sorry for this issue.

Best regards,
Doit.im Team
Smurk post on 05/02/2015 08:27#14

@wendy_only
Hello,
would you kindly inform me, when this is solved? :)
wendy_only post on 05/03/2015 14:29#15

PRO

@Smurk
Hi,

OK. We will inform you.

Best regards,
Doit.im Team