Lost Pro | Help Center

Lost Pro

ljantzen 04/09/2015 07:02

Platform:AllCompleted

I have for some reason or another lost my Pro status. Google Subscription is good, my bank account was charged 27. march this year for another year. Could you please investigate?

Thanks.

wendy_only post on 04/09/2015 10:24#1

PRO

@ljantzen
Hi,

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.
Could you please send me the transaction number which Google send you? We will check this issue.

Thank you for your feedback.

Best regards,
Doit.im Team
ljantzen post on 04/09/2015 11:26#2

PRO

This is a private comment.
ljantzen post on 04/09/2015 11:29#3

PRO

Sync works fine. Thank you for the quick response.
wendy_only post on 04/10/2015 02:20#4

PRO

@ljantzen
Hi,

You are more welcome.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team