Paid with Google Play but account not upgraded | Help Center

Paid with Google Play but account not upgraded

mattwoodbury 04/26/2015 17:35

Platform:All

Not upgraded online or on Android

mattwoodbury post on 04/26/2015 17:37#1

This is a private comment.
wendy_only post on 04/27/2015 02:46#2

PRO

@mattwoodbury
Hi,

We have upgraded your account. Please refresh your webpage, manual sync on your apps to have a check.

Shall you have any question or need any help,please be free to contact me back.

Best regards,
Doit.im Team
rcopeh post on 03/06/2016 21:06#3

Hi,

I'm guessing there's a period of time to wait from the Google Play upgrade payment and it showing on the account because I've just upgraded and am having the same problem. Is this likely to take a while as I'm eager to get going as soon as possible.

Thanks
rcopeh post on 03/06/2016 21:08#4

PRO

Don't worry, it's just happened :)
Linjiani post on 03/07/2016 01:54#5

PRO

@rcopeh We have checked and your account has been upgraded. ^_^