I have a subscripcion in Google Play but it haven't upgraded to Pro | Help Center

I have a subscripcion in Google Play but it haven't upgraded to Pro

ajnovillo 05/06/2015 07:21

Platform:androidVersion:4.4.4

Hi
I bought a subscription to Pro in Google Play last year and it has been renovated this year in march, but the application tell me I'm no longer Pro.

Best Regards

wendy_only post on 05/07/2015 02:11#1

PRO

@ajnovillo
Hi,

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

Could you please tell us the transaction ID Google Play send to you? We will check this issue.

Thank you for your feedback.

Best regards,
Doit.im Team
ajnovillo post on 05/07/2015 08:28#2

PRO

The ID is 12999763169054705758.1316197861576117..0 on March-02

Best Regards
wendy_only post on 05/07/2015 09:39#3

PRO

@ajnovillo
Hi,

Thank you for your information. We will check this issue.

Best regards,
Doit.im Team