To describe the problem in more details:
On PC:
1. I set a time of a task
2. I set a reminder to be "at start time"
On Phone:
The reminder pops up an hour earlier than the time set.
I believe this is because current time is in DST.
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07/04/2015 19:55#1PRO
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07/05/2015 17:38#2PRO
@ntrifonov
Hi,
Is the reminder right on web version? Could you please tell me the time zone you set on your PC and your phone?
Best regards,
Doit.im Team -
07/05/2015 19:43#3PRO
Here are both timezones on PC and Phone: http://www.evernote.com/l/AbbP-ZnS-kJFYpVxELTFHZFvaKRoTXe5wvE/
I have no idea about the web version, because I do not use it. -
07/05/2015 19:44#4PRO
Have in mind that GMT includes DST.
Thanks. -
07/06/2015 03:20#6PRO
@ntrifonov
Hi,
Could you help us test this issue on web version? Please check the reminder pop up at right time on web version. We want to make sure if the windows version process the DES time of the reminder right. Thank you.
Best regards,
Doit.im Team -
07/07/2015 07:10#7
Ok, I will check that today and will come back to you.
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07/07/2015 07:18#8
Test done. Web version also gives the alert one hour earlier. Please check the screenshots here:
http://www.evernote.com/l/AbZe2W3Lf7pE0KWn26NcBuhCCgXQ5PWu2ac/ -
07/07/2015 10:39#9PRO
@ntrifonov
Hi,
Thank you for your feedback.
We think that it is the windows version which do not process the reminder well. Could you please add a task with a reminder on web version to check if the reminder works well on Android version?
Best regards,
Doit.im Team -
07/08/2015 21:45#10PRO
ok, I'll check that and come back to you tomorrow
I also just upgraded to pro :-) -
07/09/2015 01:49#11PRO
@ntrifonov
Hi,
Thank you for your support. : ) -
07/09/2015 08:32#12PRO
Hi Wendy,
when I set the reminder from the web version everything is working fine. Time popup of the reminder is accurate on both Android and PC.
Only problem I am facing now is that it does not always sync with android if I do not launch the app to sync the tasks. At what interval does the android app syncs automatically?
Thank you. -
07/09/2015 08:37#13PRO
What I meant in my last post is that I need to start the application on android first in order to sync the tasks and then reminder is ok. But if I dont there is no reminder on Android. May be I should wait longer for the automatic sync on Android? What is the sync interval there?
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07/09/2015 10:43#14PRO
@ntrifonov
Hi,
Please make sure that the app is running when the reminder time is on. Please check the background running apps.
Best regards,
Doit.im Team -
07/12/2015 17:29#15PRO
Its ok, I tested and it works even when the app is not in the task manager list (it should work this way).
When do you plan to fix the problem with the reminder time? -
07/13/2015 03:57#16PRO
@ntrifonov
Hi,
Thank you for your feedback. We will fix it ASAP.
Best regards,
Doit.im Team -
07/15/2015 20:09#17PRO
Thanks a lot.
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08/08/2015 12:19#18PRO
Hi, when do you plan to fix that? Thanks.
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08/09/2015 09:20#19PRO
@ntrifonov
Hi,
We will try our best to fix it ASAP. Sorry for this issue.
Best regards,
Doit.im Team -
08/18/2015 13:58#20PRO
Do you have any plan for release for windows soon? Thank you.
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08/19/2015 03:04#21PRO
@ntrifonov
Hi,
Thank you for your feedback. Sorry that it will not be soon. :( -
10/15/2015 18:48#22PRO
Hi Wendy,
it's been a couple of months. Are you going for an update soon?
Thanks. -
10/16/2015 06:29#23PRO
@ntrifonov
We will release a collaboration platform-Rush in the fall, after that we will try to combine them together with a big improvement of Doit.