wrong time in the desktop | Help Center

wrong time in the desktop

PRO

selivanovd84 07/23/2015 14:20

Platform:Web

Hello!
Here is a little problem. I've put down some tasks in my Iphone for today and tomorrow.
But when I check it on my PC there is following bug: all my tasks are shifted back on one day.
I see my today's tasks as they were yesterday and for instance, my next monday's tasks as sunday's.
Help me please

wendy_only post on 07/24/2015 01:32#1

PRO

@selivanovd84
Hi,

Do you mean that the task's start time will be shifted back on one day on wen version which you added them on iPhone version?

Please tell me some more information:
1. Is it the web version not the windows app?
2. Are these tasks All day tasks?

Could you please tell me the time zone you set on iPhone?

Best regards,
Doit.im Team
selivanovd84 post on 07/24/2015 06:04#2

PRO

Definetely yes!

1. The problem is occured in web version. I didn't try windows version yet.
2. all day tasks.

I set in preferences +3 GMT Moscow, the same time zone is in my Iphone. (Another question - iphone app says to me that time zone in my phone differs from web version, but it's not true - everywhere is set "Moscow ")

Best regards,
Dmitry
wendy_only post on 07/24/2015 06:47#3

PRO

@selivanovd84
Hi,

On web version, please re-set the time zone to have a try: select time zone Moscow and save it.

Best regards,
Doit.im Team
selivanovd84 post on 07/24/2015 08:06#4

PRO

As far as timezone is concerned - it's already done and settled correct.

But the problem is still here.
If I write a new task for today on web, it shows on my iphone correctly - on today
But when I do this action conversely - it shows on web incorrect - the task are shifted back on one day!
selivanovd84 post on 07/24/2015 18:10#5

PRO

I've found out finally what is the problem with. My iPhone has iOS 7, and my iPad has iOS 8.
When I do some tasks on my iPad it displays correctly on the web.
So the clue is iOS version ... It's a pity fact :(
wendy_only post on 07/26/2015 03:09#6

PRO

@selivanovd84
Hi,

Thank you for your information.

We will try our best to fix this issue. We will contact iOS about this issue.

Best regards,
Doit.im Team
rickdmax post on 05/25/2016 03:20#7

PRO

I have found the problem, though I cannot provide the fix, since I am only a user. For some reason, Doit.im's time zone listing is off by one time zone. For example, I am in the Mountain Time Zone, near Calgary, Alberta, Canada. According to all other programs and systems, Mountain Time Zone is GMT-6. But in Doit.im Mountain Time Zone is set for GMT-7. So, even though I choose the right name, I still end up setting my tasks for the wrong time zone and my tasks show up on my calendar 1 hour differently than they should, in comparison with all of my other calendar events.
Linjiani post on 05/25/2016 10:11#9

PRO

@rickdmax Hi there, you only have to select the name of your location. Though the timezone does not change with the summer time, the actual time will automatically change. Please make sure you set the right timezone on your Google Calendar.