Purchased Pro version in Google Play but remains free version | Help Center

Purchased Pro version in Google Play but remains free version

Danimonte 07/26/2015 13:49

Platform:All

Hi,

I purchased a license of the Pro version (yearly subscription) but Doit.im app has not been upgraded to Pro version yet. Could you please help to resolve this issue?

Thanks,

wendy_only post on 07/27/2015 02:01#1

PRO

@Danimonte
Hi,

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

Please tell me the order number which Google Play send to you. We will check this issue.

Thank you for your support.

Best regards,
Doit.im Team
Danimonte post on 09/13/2015 07:01#2

PRO

This is a private comment.
wendy_only post on 09/14/2015 06:21#3

PRO

@Danimonte
Hi,

Thank you for your information. We will check this issue.

Best regards,
Doit.im Team