Hello,

Sorry about the inconvenience we caused, We have already updated your account, and you could log in again to have a check now.

Thank you for using Doit.

I have the same pb. I was chaeged for the renewing of my pro account but android application still remain in free version. Please help and solve the problem. Thanks. Vincent

@vrv
We have already updated your account, hope you enjoy using Doit!

Reporting the same here. My automatic subscription paid on September 26th of 2015, but I realize now that both the site, the Windows app, and the Android app do not recognize my account as having Pro status. It seems like some part of the automation for this system is broken?

@SionSheevok
Sorry about the inconvenience we caused, We have already updated your account, and you could log in again to have a check now. Hope you enjoy using Doit! We are looking into the problem now.

@Linjiani
I am sorry but it does still not work on my Android device. Please solve asap, feature used for job.
Thanks

@Linjiani That worked. Thanks!

@vrv

We checked that you have registered in both Chinese and international server，please check again you logged in the international one.

If you still have problems, feel free to contact us again.

@Linjiani
Thanks fot your answer but hiw can I know I am logged on international server on my Android ?
vrv

@vrv
You could log out and log in again on the international server..

@vrv
We have two versions for Andriod, you could also check that if you are using the old version.

Doit.im Pro is an older version, which supports Android 2.1 and later version;
Doit.im for Android version is the latest version of the design, which supports Android 4.0 and later version. This version will continually being updated.
You may select the appropriate Doit.im version according to your phone system version. We recommend that you use Doit.im for Android to enjoy the best service we offer.

Everything is working now. Thanks
vrv

@vrv
Glad to hear that, if you have further questions, please feel free to contact us again.

Thank you for using Doit.

Hi,

Even I am facing the same problem, from the Android play store payment has been charged. But it is not reflecting in my android application as well as in the web browser. My login to MAC is prevented because of this. Could you please help fix my account?

@avinashdharan
Hi, we have updated your account, you can log in again to check.

Thank you for using Doit!

@Doit.im, thank you for the quick response. It is fine now.

@avinashdharan
If you have any other questions, please feel free to contact us again!

Hi
Google Play did payment for Pro version from wrong (this) account automatically. Could you reassign payment to another right account?

Hi,@dbr2
we have checked to find that your pro account will last to 11/21/2015,
If you want to reassign your payment to another account,you can send us the other account by a secret reply.

Thank you for using Doit.

Hey @dbr2,
I have checked your pro account and find that your payment did't work.
Both of the account you provided didn't show an extend of your payment.
It's really weird,would you please send us a secret reply of your proof of payment.
It must be my pleasure to help you ,thank you for corporation.

Hi @dbr2
Your pro account has successfully transferred to the email you provided before.
Please log in and check it.
Thanks for using Doit.

Now it's allright! Thank you very much!

@dbr2
It's my pleasure.
Thanks a lot for using Doit : )