Upgraded to Pro on android, I was billed for it but my account did not get upgraded | Help Center

Upgraded to Pro on android, I was billed for it but my account did not get upgraded

Mr90285 11/04/2015 15:00

Platform:All

Can you please check my account .. I was billed for a PRO upgrade but my account is still requesting me to upgrade.

Linjiani post on 11/05/2015 02:06#1

PRO

Hey,we have checked your account and found that your trypro account has ended.
Have you extended your pro account?
If yes,would you please provide us with your payment order number?
We will extend your pro account when we receive it.
Thanks for your cooperation.
Wish you a nice day: )