Doit.im crashes on OSX el Capitan | Help Center

Doit.im crashes on OSX el Capitan

PRO

graffzon 12/28/2015 10:19

Platform:Mac ProVersion:4.2.3

I updated my Doit.im for osx to version 4.2.3 and now it doesn't work at all =(
And I just renewed my subscription for whole next year! What shall I do to fix it?
It's very uncomfortable to use web version.

It crashes with such error (it the attachment)

crash-report.docx

Linjiani post on 12/28/2015 12:31#1

PRO

@graffzon Hi there, could you please restart your computer and try to log in again?
graffzon post on 01/03/2016 18:35#2

PRO

Hi there!
It's very strange - I didn't received any notification regarding your comment.
So I just tried to restart computer - still the same issue.
Linjiani post on 01/04/2016 07:33#3

PRO

@graffzon Hi there, what is your system language?
graffzon post on 01/04/2016 16:09#4

PRO

Russian
Linjiani post on 01/05/2016 03:38#6

PRO

@graffzon Is your system OSX el Capitan 10.11.1? If it is, please update the system to 10.11.2 to see if Doit for mac can work.
graffzon post on 01/05/2016 14:04#7

PRO

The same error with 10.11.2.
Crash report is in attachment

crash-report.docx
graffzon post on 01/06/2016 17:22#8

PRO

Hey somebody?
graffzon post on 01/06/2016 17:45#9

PRO

This is a private comment.
Linjiani post on 01/08/2016 02:18#10

PRO

@graffzon Hi there, we have replied to your email. Please check.
graffzon post on 01/08/2016 06:56#11

PRO

Nope, this one doesn't work too.
Even without any error - it just crashes.
Anything else?
graffzon post on 01/08/2016 11:10#12

PRO

Uh! It's a magic. Your appstore version works perfect. Previously I tried version from your site. So it seems that it was broken. Fix it for your future customers.
So now I'll use appstore version.
Linjiani post on 01/09/2016 12:05#13

PRO

@graffzon Aha, happy for you. We will see if there is something wrong with the site version.