@camargodaniel Hi there, we checked your account and found it has not been upgraded yet. Could you please provide us with the screenshot of the payment page? We will upgrade your account for you.
Already upgrade my account
camargodaniel 12/28/2015 18:30
Platform:androidVersion:4.4.5
I've already upgraded my account but the functionalities aren't available. I even tried to buy again bit it says I can't because I have the pro version.
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12/29/2015 02:19#1
PRO
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12/29/2015 17:40#2
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12/30/2015 01:53#3
@camargodaniel HI there, we checked your account and found your pro ended on 25/12/2015. If you paid for pro extension after then, please provide us with the screenshot of the payment page, we will upgrade for you.
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12/30/2015 19:36#4
This is a private comment.
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12/31/2015 01:59#5
@camargodaniel You can send to the email: vip@snoworange.com. Thanks.
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12/31/2015 18:23#6
@Linjiani Sent.
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01/01/2016 05:18#7
@camargodaniel Hi there, we have replied to your email. Happy new year~