@takuichi Hi there, sorry for this issue. We will work this out and fix the problem. But I would suggest you register for a new Doit account. We will help transfer the pro time left of your old account to the new one. It's the fastest way for you to solve this problem. Thanks.

Thanks for your quick reply.
Please let me know how to transfer the pro time left of your old account to the new one.

@takuichi Hi there, please tell us the email address of your new Doit account when you register for a new one. We will help you transfer the pro time.

@takuichi_minami Hi there, the pro time has been successfully transferred to your new Doit account. Please re-login and check.

Thanks.
I confirmed the transfer.

@takuichi_minami You're welcome. Enjoy using Doit.im.