PRO functionality | Help Center

PRO functionality

zetel 01/03/2016 18:43

Platform:All

hello,

I was charged by Google at 2nd of october 2015 for next period of my PRO account and I still have no PRO functionality.
Can you help me, please?

thanks Jaroslav

Linjiani post on 01/04/2016 03:15#2

PRO

@zetel Hi there, could you please provide us with the screenshot of the payment page? We will help upgrade for you. Thanks.
zetel post on 01/05/2016 16:10#3

This is a private comment.
Linjiani post on 01/05/2016 16:39#4

PRO

@zetel Hi there, your account has now been upgraded. Please re-login and check.
zetel post on 01/05/2016 20:12#5

PRO

hello, thanks a lot, now it works.
but it looks like my PRO functionality started today, and it has been started in october 2015. And this is unfair.

Jaroslav
Linjiani post on 01/06/2016 03:51#6

PRO

@zetel Hi there, though you paid your pro in October 2015, your account was not upgraded at that time. So we upgrade your account and it starts on today and will end on 05/01/2017. It is more fair to you.
zetel post on 01/06/2016 07:29#7

PRO

ok, thanks for that kind of cooperation. :)

kind regards, Jaroslav
Linjiani post on 01/06/2016 08:14#8

PRO

@zetel You're welcome. Enjoy using Doit.im.