No pro status | Help Center

No pro status

sergeyskutin 03/09/2016 18:49

Platform:androidVersion:4.4.5

Hi! i have paid today but still dont have a pro status.

Linjiani post on 03/10/2016 01:52#1

PRO

@sergeyskutin Hi there, we have checked and your account has been upgraded. You pro will end on 2017-03-09. Please re-login and sync to check.
oren post on 03/14/2016 05:15#2

Please, help me with the same problem. I've paid some days ago, but still don't have a pro.
Linjiani post on 03/14/2016 06:23#3

PRO

@oren Hi there, please attach the screenshot of your payment page, we will upgrade for you.
oren post on 03/14/2016 07:20#4

Attached

Screenshot_2016-03-14-10-18-27.png
Linjiani post on 03/14/2016 07:45#5

PRO

@oren Hi there, your account has been upgraded now. Please re-login and check.
oren post on 03/14/2016 07:59#6

PRO

Thank you!
oren post on 03/14/2016 08:05#7

PRO

There is a mistake - I paid only for 1 year pro, but have in account till 14.03.2018
Linjiani post on 03/14/2016 08:36#8

PRO

@oren Thanks for your honest. Now your pro time is ended on 14.03.2017. Please re-login and check.