Actually is there a way to just get refunded and keep the free version? I don't really want the pro version anymore.
Account not upgraded after paying on Google Play
qdueiaedt 04/07/2016 14:35
Platform:All
I payed for pro account in Google Play but my account didnt upgrade anywhere. Please help. Thanks.
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04/08/2016 01:58#1
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04/08/2016 03:31#2
PRO
@qdueiaedt Hi there, as you paid via Google Play, you should apply for refund by yourself on Google Play.
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04/08/2016 14:30#3
Google said i have to go through you. But at this point if i cant get refunded then i would at least want my pro account to work.
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04/09/2016 06:35#4
@qdueiaedt Please attach the screenshot of your payment page. We will upgrade for you.
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04/13/2016 05:29#5
None of my screen shots are small enough to be uploaded but here is a copy of my google email receipt.
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04/13/2016 05:30#6
Google Play
Thank you.
You've made a subscription purchase from Snoworange on Google Play.
Order number: GPA.1385-5858-6532-02257
Order date: Apr 6, 2016 1:40:10 PM MDT
Item Price
Doit.im Pro Service (Doit.im for Android) $20.00/year
Yearly Subscription - Auto Renews on Apr 6, 2017
Tax: $0.00
Total: $20.00/year
Payment method:
PayPal: kdgaisford@gmail.com
By subscribing you authorize us to charge you the subscription cost (currently $20.00/year) automatically, charged yearly to the payment method provided. You can cancel at any time (learn more).
Questions? Contact Snoworange.
Google Play
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View the Google Play Refund Policy and the Terms of Service.
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04/13/2016 07:02#7
@qdueiaedt Your account has been upgraded now. Please re-login and check.